Introduction
At Bonza Spins Casino, we believe that responsible gambling is essential for a safe and enjoyable gaming experience. We are committed to providing players with a supportive environment, where making informed decisions is encouraged. Responsible gambling at our site means understanding risks, exercising self-control, and using available tools to manage play in a balanced way.
Self-Assessment
Recognising potential issues early can prevent harm. If you notice any of the following signs, it may be time to take a step back:
- Chasing losses to try to win back money
- Spending more time or money than intended
- Feeling restless or irritable when unable to play
- Neglecting work, family, or social obligations
- Borrowing money or selling items to fund gambling
- Hiding gambling activity from friends or loved ones
- Feeling guilt, anxiety, or depression related to gambling
Tools & Limits
We offer a range of protective tools to help you manage your play and maintain control:
- Deposit Limits: Set daily, weekly or monthly maximums to suit your budget.
- Session Limits: Control how long you play by defining time thresholds.
- Reality Checks: Receive periodic reminders of how long you've been playing.
- Self-Exclusion: Temporarily or permanently block access to your account.
How to Self-Exclude
If you feel the need to take a break, our self-exclusion process is simple:
- Log into your Bonza Spins Casino account.
- Go to the "Responsible Gambling" section in your profile settings.
- Select the desired exclusion period (e.g., 1 week, 1 month, permanent).
- Confirm your choice and submit the request.
- You will receive an email confirmation and your account will be temporarily or permanently closed.
External Help & Resources
Support is available 24/7 through independent organisations:
- Gambling Help Online (Australia): 1800 858 858 or https://www.gamblinghelponline.org.au/
- Gamblers Anonymous: Find local meetings at https://www.gamblersanonymous.org.au/
- GamCare: International support and online chat at https://www.gamcare.org.uk/
Contact
If you need help, contact our support team. We are here to assist you with any concerns about your gambling habits. For further assistance, email us at [email protected].